The world’s biggest travel site AirHelp, which helps travelers to make up for the delays and cancellations in flights, has uncovered its ongoing airline ranking list with Pakistan’s national flag carrier involving one of the lowest grades.
AirHelp ranked Pakistan International Airlines (PIA) at 70th spot out of 72 in the 5th annual airline rankings based on their performance in the first quarter of 2018 using statistically significant data.
Ranking has been generated based on
- Customer complaints handling – responding to the claims filed by the customers
- Service quality – taken from the reputed rating websites and online feedback by the customers
- On-time performance – timely take-offs and no delays/cancellations
As per the new list, Pakistan’s national flag carrier is ranked at Third worst trailing just behind Jordan’s Royal Jordanian Airlines and Iceland’s WOW Air.
PIA has the most exceedingly worst on-time execution score, offering just 61% opportune services.
The rankings are based on two other factors as well. Therefore, you might see better on-time performance for the lower ranked airlines as well. This would mean that these airlines fared poorly on the other ranking factors.
Below are the worst ranked Airlines.
Top 10 worst airlines
|2||Royal Jordanian Airlines|
PIA has the worst on-time performance score, offering only 61% timely services.
AirHelp website has also released the top 10 airlines of the world.
Qatar Airways is top on the list by Airhelp and is followed by Germany’s Lufthansa and Abu Dhabi’s Etihad Airways.
Top 10 airlines
|5||South African Airways|
AirHelp has expertise in helping air travelers guarantee compensation for postponed, canceled, and overbooked flights. With in excess of 1 million travelers helped, AirHelp has the expertise to deal with the complex claim process and to push back if the airlines decline to pay.
The organization has 230 employees and its headquarter is in New York.